X Telecom - Leading Telecommunications & AI Solutions

Our Story

Building the Future of Business Messaging

Founded in 2003, X Telecom has evolved from a regional SMS provider to a global leader in business messaging solutions. With over 20 years of experience, we've served more than 60,000 satisfied clients worldwide, maintaining an impressive 94% client retention rate.

As a proud GSMA member and holder of ISO 27001:2013 and ISO 9001:2015 certifications, we've built our reputation on quality, security, and reliability. Our proprietary SMS platforms enable us to deliver innovative, customized solutions that set us apart in the industry.

With direct connections to over 680 operators and carriers worldwide, we facilitate seamless communication from 1 to 1 billion messages. Starting from our headquarters in Beirut, Lebanon, we now operate 11 offices across 4 continents, with continued expansion planned.

2003

Company Founded

X Telecom established in Beirut, Lebanon as SMS service provider

2010

Regional Expansion

Expanded to UAE, Jordan, and Egypt with new regional offices

2015

ISO Certification

Achieved ISO 27001:2013 and ISO 9001:2015 certifications

2024

Global Leader

Serving 60K+ clients across 11 countries with 680+ operator connections

Our Mission

We are dedicated to delivering high-quality, reliable and innovative services and customer experiences with complete transparency and employing the best technical and human resources for the job. We are committed to improving our business value proposition by continuously improving the quality and features of our products and services.

Our Vision

We are aiming to become a global spearhead in SMS and IT services, setting the standard for business messaging solutions worldwide. Through continuous innovation and excellence, we strive to connect businesses with their customers seamlessly and efficiently.

Innovation Hub

AI at the Core of Everything We Do

Our proprietary AI service isn't just an add-on—it's the foundation of our entire network. We've invested heavily in machine learning, neural networks, and predictive analytics to create a telecommunications infrastructure that's truly intelligent.

200+

Employees Worldwide

1B+

Messages Monthly

99.9%

Delivery Success

Machine Learning Optimization

Our AI continuously learns from network patterns to optimize performance and prevent issues

Predictive Analytics

Advanced algorithms predict network demand and automatically scale resources

AI Security

Real-time threat detection and automated response to security incidents

Intelligent Automation

AI-powered customer support and network management reduces response times

Our Values

What Drives Us Forward

Innovation

We constantly push boundaries and embrace new technologies to stay ahead

Customer First

Every decision we make is centered around delivering value to our customers

Excellence

We maintain the highest standards in everything we do, from service to support

Integrity

We operate with transparency, honesty, and ethical practices in all our dealings

Sustainability

We're committed to reducing our environmental impact and building a greener future

Inclusivity

We believe in making advanced telecommunications accessible to everyone

Leadership Team

Meet the Minds Behind X Telecom

Sarah Johnson

Chief Executive Officer

Leading X Telecom's vision with 20+ years of telecom industry experience

Michael Chen

Chief Technology Officer

Pioneering our AI initiatives and technical innovation strategies

Emily Rodriguez

Chief Operations Officer

Ensuring seamless service delivery across all markets and regions

David Park

Chief AI Officer

Leading the development of our proprietary AI service platform

Recognition

Industry Awards & Achievements

Best Telecom Provider 2024

Industry Excellence Awards

AI Innovation Leader

Tech Innovation Summit 2024

Customer Service Excellence

National Business Awards

Best Network Performance

Telecom Industry Standards

About X Telecom